So efficient, knowledgeable and helpful! After my mother had a stroke 18 months ago, they helped me with ordering equipment needed and delivered everything quickly to my parents home. Last week when I was visiting, I realized my mother needed a lift chair and called Medical Equipment Specialists again. Janee remembered me, looked up our file, quickly sent me all options and pricing, as well as links to check colors and told me which ones would be available for quick shipping. The next morning, she checked prices with me, arranged for quickest possible shipping ( no extra charge), and direct billed medicare for the portion that was allowed. The chair was delivered to my mother 48 hours after my first call, they removed the old chair, took all the packaging, etc. My parents did not have to do anything! Thank you Janee -you helped me take care of this issue in the 24 hours I was in Florida. It is so helpful to have a trusted and responsive supplier to help with managing my parents' care especially because I do not live nearby. Will definitely call them with any further needs.
