We are very proud to be Medical Equipment Specialists. Our ownership, management and staff are well versed in a wide range of Home Medical Equipment products. However, we always have to keep learning and we are constantly in touch with Manufacturers and new medical equipment industry trends that may benefit our patients and caregivers.
Frequently Asked Questions
1. Question: What types of medical equipment do you offer?
Answer: We offer a comprehensive range of medical equipment tailored to enhance your daily life and mobility. Our catalog includes power mobility devices, hospital beds, wheelchairs, oxygen concentrators, and CPAP machines among other items. Each of these are designed to cater to specific necessities confronting individuals with mobility restrictions, pain management concerns, or breathing problems.
2. Question: How do I order the medical equipment I need?
Answer: You can easily browse our extensive product catalog on our website to find the medical equipment that suits your needs. Once you've zeroed down on the product, you can contact us via phone or email to confirm its availability, discuss pricing, and clear any doubts you might have. After this, you can place your order, giving us the necessary details for rental or purchase. We are committed to making this process seamless and hassle-free for you.
3. Question: Do you offer home delivery?
Answer: Yes, to ensure convenience, we arrange for delivery of the equipment directly to your home. Alternatively, if you prefer, you can also arrange to pick-up the equipment based on your convenience.
4. Question: What if the equipment I rented or purchased needs repair or maintenance?
Answer: We understand how vital these medical devices are for your well-being. If you experience any problems or require maintenance, you are encouraged to reach out to us immediately. Your comfort and safety are paramount to us, and we'll assist in resolving the issue at the earliest.
5. Question: Who can benefit from your products and services?
Answer: Our products and services are designed to help a wide range of individuals. This includes individuals with disabilities, seniors, patients recovering from injuries or surgeries, and those with chronic medical conditions that require assistive devices. Our goal is to improve your independence and overall quality of life.
6. Question: How can your products help me improve my quality of life?
Answer: Our products like wheelchairs and mobility devices can provide you with greater independence, pain relief equipment like hospital beds can alleviate discomfort caused by bedsores, and devices like CPAP machines can manage sleep apnea effectively. All of these aim to uplift your lifestyle, facilitate daily tasks, and improve your overall quality of life.
7. Question: Do you have resources to assist me in using the equipment effectively?
Answer: Yes, our webpage includes a section with instructional videos and blogs that can guide you on how to use and maintain the equipment properly. Further, our team is always ready to provide any specific guidance or assistance you might need.
8. Question: Can I rent or purchase equipment from you?
Answer: Absolutely, we offer both rental and purchase options. Our team can help you determine the best option based on your specific needs and preferences.
9. Question: What if I need an item that is not listed in your product catalog?
Answer: We strive to cater for all kinds of medical equipment needs. If there is a certain item you need but cannot find it in our catalog, do not hesitate to call or email us. We'll do our best to help you find a suitable solution.
10. Question: How can I stay informed about new product releases and updates?
Answer: You can easily stay informed about new product releases, updates, and more by signing up for our newsletter. It's a convenient way to stay connected with us and receive timely updates about the latest in the world of medical equipment.